Principles

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  Always Think Backwards from the Customer

  Tigers always start by understanding the customer's situation and problems. We think deeply about how we can help. 

• 

  Execute and Deliver Results

  Tigers prioritize great execution over ideation and planning, as successful execution is the sole key to delivering results to both our mission and our customers. 

• 

  Focus on Unfair Advantage

  Tigers use our unfair advantage to excel and stand out in the market. 

• 

  Do Not Compromise Long-term Thinking for Short-term Gains

  Tigers prioritize long-term success over short-term temptations.

• 

  Earning Trust is a Daily Habit

  Tigers build trust consistently by being on-time and on-expectation both internally and externally.

• 

  Spot the Little Things

  Tigers pay attention to small details to achieve high quality standards

• 

  Be Curious

  Tigers are open to learning, questioning, and exploring. 

• 

  Be Nice

  Tigers are positive, wow-to-work-with, and respectful. We treat everyone as a valued customer.